Gift Cards Policy - Casa Timis
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Gift Cards Policy

www.casatimis.ro 

Casa Timis gives its customers the opportunity to purchase vouchers or gift cards. Vouchers are made available to interested persons by DOMENIUL CASA TIMIS S.R.L. (hereinafter referred to as ”Casa Timis’’/ ”the Resort’’), based in Chiţorani, Bucov Village, Florica Romalo 4 Street, Prahova County, registered at National Trade Register Office with the number J29/894/2022, having the Unique Registration Code 45910456.

1. GENERAL PROVISIONS

Vouchers are available both on the website www.casatimis.ro and at the reception of the Timis House Restaurant. For clarity, any reference made in this Document to Vouchers automatically includes Gift Cards.

Currently, six (6) types of Gift Cards can be purchased, with a value between 800 and 2200 RON. Vouchers can have different values ​​compared to those previously mentioned, including at the Customer’s request. The Gift Card worth 800 RON does not include the wine tasting or the gastronomic experience. In the case of the other Gift Cards, a gastronomic or wine tasting experience is also included. Such experiences can only be accessed by prior reservation and only on Mondays, Tuesdays, Wednesdays or Thursdays.

The Vouchers that are purchased online will be sent by e-mail, within no more than 24 hours from the completion of the payment. Gift Cards can be purchased both online, from the Gift Shop section available on the website www.casatimis.ro, but also at the reception. Vouchers purchased online will be sent exclusively electronically. Regarding the Vouchers purchased at the reception level, they can be sent both via e-mail and in physical, printed format.

The Voucher is a bearer document, the holder has full and exclusive responsibility for its use. Casa Timis will not replace it in case of loss.

2. VALIDITY

In order to benefit from the services from the Casa Timis portfolio, reservations will be made within a maximum of 3 (three) months from the moment of purchasing the voucher. For clarity, the date for which the beneficiary opts cannot be after the expiration of the validity period.

After the expiration of the validity period, the voucher becomes null.

3. FACILITIES. FEES

The vouchers can be used by people who come into their possession regarding the services from the Timis House portfolio, respectively:

  • accommodation services on the CASA TIMIS property;
  • services offered by the Restaurant, Terrace and English Bar.

The services found and available at the time of purchase of the voucher may undergo changes, including regarding the prices compared to the time when the services offered by Casa Timis are used.

The rates for the services covered by the Voucher will be those applicable at the time of making the reservation in terms of accommodation and those applicable on the day of the reservation at the time of the presentation of the person in the Restaurant, Terrace and English Bar.

Vouchers cannot be combined with other possible offers.

The unused amount on the voucher loses its validity if it is not used in the Terms and Conditions previously indicated. Furthermore, the unused amount cannot be subject to restitution by Casa Timis.

Vouchers cannot be exchanged for money, but they can be transferred to another person who will benefit from the services provided by Casa Timis under the same conditions.

The holder of the voucher will not be able to receive any remaining money after using the voucher. If the value of the services is higher than the value of the voucher, the difference can be paid by any payment method, including at the reception. If the value of the services is lower than the value of the Voucher, the difference can be used, during the validity period of the voucher, for an advance or full payment of another service.

4. PAYMENT

Vouchers purchased online can be paid for:

Cards accepted for payments are those issued under the VISA logo (including Electron), MasterCard (including Maestro) or any other bank card issued under the VISA or MasterCard logo.

5. CHANGES. CANCELLATION. NON-ATTENDANCE. PENALTIES

Any modification and/or cancellation of the reservation of services shall be sent in writing to the e-mail address: reception@casatimis.ro or be announced via phone, no.: +40 0723.682.568. The modification of the services is subject to the approval of the accommodation unit.

The reserved services can be canceled as follows:

  • without penalties, if the cancellation takes place at least 30 days before the date for which the reservation was made;
  • with a penalty in the amount of 50% of the value of the first night’s accommodation, if the cancellation takes place less than 14 days before the date for which the reservation was made;
  • with a penalty of 100% of the value of the first night’s accommodation, if the cancellation takes place less than 7 days before the date for which the reservation was made.

The purchase of Vouchers is equivalent to the reading, understanding and acceptance in full of both the present Policy and the Terms and Conditions by any Client of the Resort. 

6. FINAL PROVISIONS

Vouchers/ gift cards forgery is punishable according to the legislation in force and may even attract criminal liability.

The fees for the services offered by Casa Timis, the accommodation conditions and information regarding the processing of personal data can be viewed on the website www.casatimis.ro. 

For any information related to obtaining and using the voucher, please contact us via e-mail, electronic corespondence address reception@casatimis.ro or phone number +40 0723.682.568.


Last update: 02.08.2022

DOMENIUL CASA TIMIS S.R.L.


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